At Salura Health (“Salura”), we harness the power of experience to improve lives. Our Mission is to empower individuals to navigate life’s challenges using the patient-centric intelligence (PCINT) generated from those who have triumphed over health journeys.
This Privacy Policy applies to all information you provide to Salura through Salura’s online survey tool (the “Online Survey Tool”), the Salura website, any other online forum hosted or provided by Salura (the “Hive”), and any oral, written, or verbal interactions or communications you have with Salura or its representatives regarding any of the foregoing (collectively, our “Services”). By engaging in any of the foregoing activities , you accept and agree to the terms of this Privacy Policy.
This Policy is effective as of May 1, 2025.
What is Personal Information?
Personal Information is information that either alone, or in combination with other information, identifies you or another individual. Examples of Personal Information include name, mailing address, phone number, email address, username, password, social media account information, images, or photographs.
What Personal Information do we collect?
Salura collects information in support of our Mission and the services we provide. The type of information we collect will depend on how you choose to interact with Salura, and what information you choose to provide us. The types of Personal Information that we may collect include:
- Contact information and preferences. We may request contact information such as your name, mailing address, phone number, email address, and your preferences for being contacted by Salura.
- Demographic and sensitive personal data. You may choose to provide us with other sensitive personal data, which is a category of Personal Information that includes (but is not limited to) information that indicates your gender, race, ethnicity, marital status, geographic location, primary language, political opinions, religious beliefs, union membership, gender identity, sexual orientation, physical or mental health, or family health history. Providing sensitive personal data is entirely optional. By providing your sensitive personal data, you consent to our collection and use of such data.
- Device information. We collect information about the electronic device used by you when you interact with the Online Survey Tool or participate in the Hive, including browser information and IP address.
- Other information that you choose to share. Given Salura’s Mission, the survey questions and the open-ended answer format of the Online Survey Tool, and the dynamic, conversational format of the Hive, the information you provide to Salura typically includes information about your individual health issues and experiences with treatment for medical and potentially mental health issues. Often this includes Personal Information about you, or other individuals. You are also free to communicate with us, entirely at your option, by other methods.
How we use the Personal Information we collect
When you provide Personal Information in conjunction with our Services, we use the Personal Information as follows:
- To conduct data analysis, utilize de-identification methods designed to anonymize the data (so that it is no longer considered Personal Information), aggregate the data and/or the results of the data analysis, and obtain intelligence and insights.
- To respond to your requests.
- To invite you to complete additional surveys, provide feedback to us, or utilize other Services.
- To contact you regarding your use of the Services.
- To support the security of the Services.
- For any other purpose identified in any other agreement between you and Salura.
- For legal and regulatory purposes, as determined by Salura.
How we may disclose/share your Personal Information
We may share Personal Information with our third-party vendors, business partners, and Salura representatives that provide services on our behalf. These services include services such as website hosting, information technology and infrastructure, software development and maintenance, data analytics and intelligence, email delivery, auditing, or other services that assist Salura with its Services and its efforts to fulfill its Mission. These third parties may not use Personal Information for any other purposes. Salura may also disclose Personal Information as we believe to be necessary or appropriate to comply with legal requirements, cooperate with government, law enforcement, or other authorities. Salura may also disclose or transfer Personal Information to a third party in connection with any sale, reorganization, merger, joint venture, partnership, assignment, transfer or other disposition of all or any portion of our organization. Salura does not sell your Personal Information.
How we protect the security of your Personal Information
Once we have received your Personal Information, we will use reasonable organizational, technical and administrative measures designed to secure the information procedures and security features to try to prevent unauthorized access. Unfortunately, there is no network, data storage system, or data transmission method that is completely secure. Although we use reasonable efforts to protect your Personal Information, we cannot warrant or guarantee the security of your Personal Information.
State-specific Terms regarding Personal Information
If certain U.S. state laws apply, you may have a right to access, correct, delete, or opt out of certain communications. To exercise your applicable rights, please email us at contact@salura.health or mail your request to: 1166 Fairfax Blvd, Ste 500 #1016, Fairfax, VA 22030. You may be required to verify your identity in order for us to process your request.
Retention of Personal Information
Salura retains Personal Information that we receive for as long as necessary to fulfill the purpose(s) for which the information was collected, to pursue legitimate business purposes, and to comply with all applicable laws.
Changes to our Privacy Policy
We reserve the right to update this Privacy Policy from time to time, consistent with applicable law, and we will publish the updated Privacy Policy on our website. Your continued use of Salura’s Services after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the updated terms.
Contacting us
If you have questions about our Privacy Policy, have questions or concerns regarding our privacy practices, or are making another request regarding your Personal Information, you may email us at privacy@salura.health or mail your request to: 1166 Fairfax Blvd, Ste 500 #1016, Fairfax, VA 22030.